Frequently Asked Questions

We offer a variety of residential cleaning services designed to fit your home's unique needs. Whether you're looking for routine maintenance, a one-time deep clean, move-in or move-out cleaning, vacation rental or Airbnb cleaning, or recurring service, we're here to help. Every home is different, so we'll work with you to recommend the cleaning service that's the best fit for your space and lifestyle.

1

What cleaning services do you offer?


Do you bring your own cleaning supplies and equipment?

2

Yes. We arrive with professional cleaning supplies and equipment needed to complete your service. If you have specific products you'd like us to use because of allergies, sensitivities, or personal preferences, we're happy to discuss those requests before your appointment.


Do I need to be home during the cleaning?

3

No. Many of our clients choose to provide access to their home while they're at work or running errands. If you prefer to be home during the cleaning, that's perfectly fine too. We'll work with you to determine the option that makes you feel most comfortable.


What should I do before the cleaning team arrives?

4

To help us provide the most efficient cleaning possible, we recommend putting away personal belongings, important documents, and valuables before your appointment. If there are specific areas you'd like us to focus on or avoid, simply let us know before we begin. Our goal is to make your cleaning experience as smooth and stress-free as possible.


Absolutely! We understand that pets are part of the family, and we're happy to clean homes where pets live. For everyone's safety, we ask that pets are secured if they may become anxious or uncomfortable around new people or cleaning equipment. If there are any special instructions regarding your pets, please let us know before your appointment.

5

Do you clean homes with pets?


Every home is unique, so cleaning times vary depending on the size of your home, its current condition, and the type of cleaning service requested. During your free estimate, we'll discuss your home's specific needs and provide a better idea of how long your cleaning is expected to take.

6

How long will my cleaning take?


Yes. Rise Fresh Cleaning Services LLC is a licensed and insured cleaning company. We take pride in providing dependable, professional service while giving our customers added peace of mind when inviting us into their homes.

7

Are you licensed and insured?